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Free Ohio Bwc Writable C 9 Template

The Ohio BWC Writable C-9 form is an essential document designed for the process of requesting medical service reimbursement or recommending additional conditions for industrial injuries or occupational diseases. It lays out clear instructions for both printing and completion, necessitating specifics such as the injured worker's details, requested services, and comprehensive treatment information. Healthcare providers are instructed to submit this form to the appropriate managed care organization (MCO) or, in cases involving self-insuring employers, directly to the employer, ensuring proper and timely processing of medical requests within the Ohio workers' compensation system.

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The Ohio Bwc Writable C 9 form serves a crucial role in the process of requesting medical service reimbursement or recommending additional conditions for individuals who have suffered an industrial injury or occupational disease. This form is meticulously designed to facilitate the accurate reporting and processing of such requests, ensuring that injured workers receive the necessary medical attention and support in a timely manner. It requires the submission of detailed information regarding the injured worker, the diagnosis, the requested services, and any additional conditions that may have arisen as a consequence of the workplace injury or disease. Importantly, the form distinguishes between requests made for workers employed by self-insuring employers and those covered under state-fund employers, directing the submission process accordingly to either the employer or the appropriate managed care organization (MCO). Moreover, the form emphasizes the necessity of providing comprehensive documentation, including medical reports and details of the requested services, to support the request. To facilitate the processing and avoid delays, it also mandates the inclusion of CPT codes for the requested services. The form's design reflects an understanding of the complexities involved in navigating the aftermath of workplace injuries, aiming to streamline the process for both healthcare providers and injured workers.

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Completing the Request for Medical Service

Reimbursement or Recommendation for Additional

Conditions for Industrial Injury or Occupational Disease

Instructions

Please print or type this report.

If injured worker is employed by a self-insuring employer, complete this form and mail or fax it to his or her employer.

If injured worker is employed by a state-fund employer, complete this form and mail or fax it to the appropriate managed care organization (MCO).

To determine the appropriate MCO, ask the injured worker or employer to visit BWC’s Web site at ohiobwc.com, or call BWC at 1-800-OHIOBWC, and listen to the options.

Use this form if this is a request for services even if services are being provided under the 60-day presumptive authorization, if recommending additional condition(s) or if diagnosis has changed.

Complete all applicable sections of the form to avoid possible delays in processing this request.

You can obtain additional copies of this form on ohiobwc.com or by calling BWC at 1-800-OHIOBWC and listening to the options.

Section I – Injured worker

1Enter the injured worker’s name, BWC claim number, the date the injured worker was injured or contracted an occupational disease.

Section II – Requested services

2Treating diagnosis for this request to include body part/levels.

3Indicate the beginning and ending date of the requested service. Indicate the last exam or treatment date.

4List the requested services and CPT codes, including frequency and duration. Attach copies of current medical reports necessary to support request. Include any referrals, therapy, medications, diagnostic testing, expected outcomes of medical interventions, results of treatment and ofice notes that contain subjective and objective indings and pre-existing conditions.

*Failure to add CPT codes may delay processing.

5Provide the two-digit facility site of service code as used by the Centers for Medicare and Medicaid Services (CMS), if applicable.

Section III – Additional conditions

6Complete if you are recommending additional conditions to the claim. Provide a narrative diagnosis. Supporting medical documentation is required for all conditions listed. Include any referrals, therapy, medications, diagnostic testing, expected outcomes of medical interventions, results of treatment and ofice notes that contain subjective and objective indings and pre-existing conditions. You may not use the C-9 to request additional conditions for claims of self-insuring employers.

• BWC will notify all parties and the MCO of the decision.

7This refers to the establishment of a relationship between the injury or occupational disease and the industrial accident or exposure. An explanation is required when answering yes or no.

Section IV – Physician/provider information

8Identify the provider who will render the requested services and the address where he or she will provide the services (required). Travel reimbursement may not be authorized when the service provided is available within 45 miles round trip from the injured worker’s residence.

9Print, type or stamp requesting physician/provider name and address.

10Physician/provider signature, individual BWC provider number and date of this report are mandatory.

Section V – MCO/Self-insuring employer decision

If completed by self-insuring employer, refer to self-insuring employer section.

If the C-9 is not faxed or mailed back to the submitting physician/provider within three business days of receipt or within ive business days of receipt of the C-9-A, a request for additional information, BWC shall deem the authorization for service granted subject to our policy, excluding retroactive requests.

Claim inactive (further investigation required) —The MCO cannot make a decision on this C-9 request. Further investigation is required, and BWC will issue a decision in writing within 28 days.The MCO will notify the provider of the BWC decision.

An MCO can only use the disclaimer box on the C-9 or any other physician generated service request when BWC/IC is considering the claim or the condition for which the service is requested as of the date of the MCO’s signature. Disclaimers shall not be used when authorizing treatment for allowed claims and conditions that are within the statute of limitation.

BWC-1113 (rev. 12/28/2011)

C-9 (Combines C-1-A & C-161)

Request for Medical Service Reimbursement or Recommendation for Additional Conditions for Industrial Injury or Occupational Disease

• Instructions for completing the C-9 on reverse side.

IW

1 Injured worker name

 

 

 

Fax note

To

From

Toll-free fax number

 

Phone number

 

Phone number

 

Fax number

 

Claim number

 

Date of injury

 

 

 

 

 

 

 

/

/

II. Requested services

III. Additional conditions

Physician/provider

information

IV.

 

V. MCO/Self-insuring employer decision

2

Treating diagnosis for this request to include body part/levels.

3 Date service begins

Date service ends

Date of last exam or treatment

 

 

/

/

/

/

/

/

4

Requested services with CPT/HCPCS codes (required)

 

Frequency

 

 

Duration

 

1.

 

 

 

 

 

 

 

 

 

 

 

 

 

2.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

3.

 

 

 

 

 

 

 

 

 

 

 

 

 

4.

 

 

 

 

 

 

5Provide the two-digit facility site of service code as used by the Centers for Medicare and Medicaid Services (CMS), if applicable.

If you are recommending additional conditions to the claim, supporting documentation is required. You may not use the C9 to request

additional conditions for claims of self-insuring employers.

6Provide diagnosis (narrative description only), and location and site for conditions you are requesting.

7In your opinion, based on the history from the injured worker, your clinical evaluation and expertise, is the diagnosis or condition causally related, either directly or proximately, to the alleged industrial accident or exposure?

 

Yes, please attach explanation.

 

No, please attach explanation.

8Identify the provider who will render the requested services and the address where he or she will provide the services (required).Travel reimbursement may not be authorized when the service provided is available within 45 miles round trip from the injured worker’s residence.

9

Requesting physician/provider name and address (please print, type, or

10 Physician/provider/authorized signature (required)

POR

 

stamp)

 

Not POR — but treating

 

 

 

physician/provider

 

 

Individual BWC provider number (required)

Date (M/D/Y) (required)

 

 

 

 

I certify the above information is correct to the best of my knowledge. I am aware that any person who knowingly makes a false statement, misrepresentation, concealment of fact or any other act of fraud to obtain payment as provided by BWC or who knowingly accepts payment to which that person is not entitled, is subject to felony criminal prosecution and may, under appropriate criminal provisions, be punished by a ine, imprisonment, or both.

Managed care organization (MCO) — If this page is not faxed or mailed back to the submitting physician/provider within three business days of receipt or within ive business days of receipt of information requested on the C-9-A, BWC shall deem the authorization for treatment granted subject to our policy, excluding retroactive requests.

Approved with disclaimer — This medical payment authorization is based upon a claim or additional condition that BWC/IC is considering as of the date of the MCO’s signature. If the claim or additional condition is ultimately disallowed, BWC may not cover the services/supplies to which this medical payment authorization applies.These services/supplies may be the responsibility of the injured worker (for MCO use only).

Approved

Date service begins _____ /_____ /_____

Date service ends _____ /_____ /_____

Amended approval:

Denied explanation:

You may ile disputes to the decision in writing with supporting documentation to the MCO.

Pending: The documentation requested must be submitted to

Claim inactive: MCO cannot make a decision on this request,

the MCO case manager within 10 business days to allow for a

further investigation required. BWC will issue a decision in writing

treatment decision. Failure to respond may result in denial.

within 28 days.

 

 

 

 

Withdrawn

Dismissed

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

BWC claim status:

Allowed

Denied

Pending

 

 

 

 

 

MCO company/Self-insuring employer name

 

MCO name and signature (print, type or stamp and sign)

 

 

(please print, type or stamp)

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

MCO number

Telephone number

Date

 

 

 

 

 

 

 

 

( )

/

/

 

insuring-Self

employer

Self-insuring employer use only Fax or mail this page to the submitting physician/provider within 10 days of receipt or the

authorization for treatment shall be deemed granted, per Ohio Administrative Code 4123-19-03 (K)(5).

/

/

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Self-insuring employer signature

Date

 

 

 

 

 

 

 

BWC-1113 (rev. 12/28/2011)

C-9 (Combines C-1-A & C-161)

Document Specifications

Fact Detail
Form Purpose Request for Medical Service Reimbursement or Recommendation for Additional Conditions for Industrial Injury or Occupational Disease
Form Use Context If injured worker is employed by a self-insuring employer, the form is sent to the employer. If employed by a state-fund employer, it's sent to the managed care organization (MCO).
Form Location and Accessibility Available for download at ohiobwc.com or can be obtained by calling BWC at 1-800-OHIOBWC.
Form Sections Includes sections for injured worker information, requested services, additional conditions, physician/provider information, and MCO/Self-insuring employer decision.
Completion Requirements All applicable sections must be completed to avoid possible delays in processing this request. CPT codes are required for requested services.
Governing Law(s) Subject to Ohio Administrative Code 4123-19-03 (K)(5) for self-insuring employers. The MCO or BWC’s policy governs the submission and processing of the form.

How to Use Ohio Bwc Writable C 9

When dealing with the complexities of medical billing and insurance claims in the realm of workers' compensation in Ohio, one crucial document that demands attention is the Ohio BWC (Bureau of Workers' Compensation) Writable C-9 form. This form serves as a request for medical service reimbursement or recommendation for additional conditions related to an industrial injury or occupational disease. Proper completion and submission of this form ensure the injured worker receives the necessary medical attention and the healthcare provider secures reimbursement from the appropriate source, whether it's a self-insuring employer or the state-fund employer's managed care organization (MCO). Here are step-by-step instructions to accurately fill out the form:

  1. Begin with Section I – Injured worker: Enter the injured worker's name, BWC claim number, and the exact date of the injury or diagnosis of the occupational disease.
  2. In Section II – Requested services:
    • 2. State the treating diagnosis, including the body part or levels affected.
    • 3. Indicate the beginning and ending dates of the requested service and note the date of the last exam or treatment.
    • 4. List all requested services along with their corresponding CPT codes, specifying the frequency and duration. Attach any necessary medical reports to support your request.
    • 5. If applicable, provide the two-digit facility site of service code as specified by the Centers for Medicare and Medicaid Services (CMS).
  3. For Section III – Additional conditions:
    • 6. If recommending additional conditions to the claim, provide a narrative diagnosis. Support your recommendation with all required medical documentation.
    • 7. Based on your professional judgment and the information provided by the injured worker, indicate whether the diagnosis or condition is related to the workplace injury or disease. Attach an explanation for your answer.
  4. In Section IV – Physician/provider information:
    • 8. Identify the provider who will deliver the requested services, along with the service location. Note any travel reimbursement restrictions.
    • 9. Clearly print, type, or stamp the requesting physician/provider's name and address.
    • 10. The physician/provider must sign and date the form, providing their individual BWC provider number.
  5. Section V – MCO/Self-insuring employer decision is for the MCO or self-insuring employer's use only. They will indicate their decision regarding the request in this section after review.

It is essential to complete all sections of the form relevant to your situation to prevent any delays. For self-insuring employers, specific instructions are provided within the form itself. For state-fund employers, identifying the correct MCO is pivotal and can be achieved by consulting with the injured worker, their employer, or the BWC's resources. Timely and accurate submission of the C-9 form not only facilitates efficient processing but also helps ensure that injured workers promptly receive the care they need.

Crucial Questions on This Form

What is the purpose of the Ohio BWC Writable C-9 form?

The Ohio BWC (Bureau of Workers' Compensation) Writable C-9 form serves a critical role in the workers' compensation process. It is used by healthcare providers to request reimbursement for medical services provided to an injured worker or to recommend additional conditions related to an industrial injury or occupational disease. Essentially, this form communicates necessary treatment details from the healthcare provider to either the managed care organization (MCO) responsible for the injured worker's care (if they are employed by a state-fund employer) or the self-insuring employer. By correctly completing and submitting this form, healthcare providers can ensure timely processing of their requests, which aids in the provision of appropriate care for the injured worker.

How does one determine where to send the completed C-9 form?

To determine where to send the completed C-9 form, it is paramount to know whether the injured worker is employed by a self-insuring employer or a state-fund employer. For workers employed by a self-insuring employer, the form should be mailed or faxed directly to the employer. If the worker is employed by a state-fund employer, the form must be sent to the appropriate managed care organization (MCO). To identify the correct MCO, one can ask the injured worker or employer to visit the Ohio BWC’s website at ohiobwc.com or call BWC at 1-800-OHIOBWC and listen to the options provided.

What sections must be completed on the C-9 form to avoid processing delays?

To avoid potential delays in the processing of the C-9 form, it is crucial to complete all applicable sections thoroughly. This includes specifying the injured worker's details, the treating diagnosis including the part of the body affected, the start and end dates for the requested service, a detailed listing of the requested services along with the relevant CPT codes, facility site of service code if applicable, and recommendations for additional conditions if any. Additionally, providing current medical reports to support the request, along with completing the physician/provider information, is mandatory. Failure to add these details, especially the CPT codes, may lead to delays in the authorization process.

Can the C-9 form be used for requesting additional conditions for self-insuring employers' claims?

No, the C-9 form should not be used to request additional conditions for claims involving self-insuring employers. If there is a need to recommend additional conditions for an injured worker employed by a self-insuring employer, a different procedure that adheres to the employer's policies should be followed. The C-9 form is mainly intended for use with state-fund employers and managed care organizations (MCOs) handling requests for medical services, reimbursements, and recommendations for additional conditions related to an employee's industrial injury or occupational disease.

What happens if the C-9 form is not responded to by the MCO or self-insuring employer within the specified timeframe?

If the managed care organization (MCO) or self-insuring employer does not fax or mail back the completed C-9 form to the submitting physician/provider within three business days of receipt, or within five business days of receipt of the C-9-A (a request for additional information), the Ohio BWC will deem the authorization for the service as granted, subject to their policies. This rule ensures that processing delays do not hinder an injured worker's access to necessary medical services. However, it is important to note that this provision excludes retroactive requests and that certain conditions apply, such as when a claim or additional condition is under consideration by BWC/IC at the time of the MCO's signature.

Common mistakes

Filling out the Ohio BWC Writable C-9 form is a critical step for healthcare providers to ensure that medical services for injured workers are reimbursed efficiently. Unfortunately, errors in this process can lead to delays and additional stress for everyone involved. Here are six common mistakes made during this process:

  1. Not Printing or Typing Clearly: Completing the form with unclear handwriting can significantly delay processing. It's essential to either print clearly or type the information to avoid confusion and ensure that all details are legible.

  2. Skipping the MCO or Self-Insuring Employer Step: Whether the injured worker is employed by a self-insuring employer or a state-fund employer determines where the form should be sent. Failing to mail or fax the form to the correct party — the managed care organization (MCO) for state-fund employers or directly to self-insuring employers — creates unnecessary delays.

  3. Omitting CPT Codes: Each requested service must be accompanied by its corresponding CPT (Current Procedural Terminology) code. Neglecting to include these codes can pause the processing of the form, as these codes are crucial for the reimbursement process.

  4. Incomplete Provider Information: The section requiring the provider's information, including the address and BWC provider number, must be filled out entirely. Incomplete information here can result in the rejection of the request for medical service reimbursement.

  5. Failure to Attach Required Documentation: Not attaching necessary medical reports or documentation supporting the request for services or additional conditions can lead to delays. This documentation is vital for validating the need for the requested services or additional conditions.

  6. Overlooking the Authorization Time Frame: If the MCO or self-insuring employer doesn't return the form within the specified time frame, the authorization for treatment is automatically granted subject to BWC policy. However, providers might miss leveraging this rule due to not being aware of these deadlines, thereby causing unnecessary wait times for authorizations.

To prevent these errors, it is advisable to carefully review all the instructions provided and ensure every section of the form is completed accurately. Taking these steps will help streamline the reimbursement process and provide the necessary care to the injured worker without undue delay.

Documents used along the form

When processing claims and navigating the workflows of the Ohio Bureau of Workers' Compensation (BWC), the Ohio Bwc Writable C-9 form is often accompanied by several additional forms and documents. These ancillary documents play crucial roles in substantiating claims, facilitating reimbursements, and ensuring comprehensive care and support for injured workers.

  1. C-1 Form (First Report of an Injury, Occupational Disease, or Death): Initiated by the employer, this form documents the occurrence of an injury or disease as a result of employment, serving as the foundational report for a compensation claim.
  2. C-2 Form (Employer's Report of Work-Related Injury/Illness): This document, also completed by the employer, provides detailed information about the work-related injury or illness, complementing the initial C-1 form submission.
  3. Medical Documentation: Relevant medical records, including diagnosis, treatment plans, and progress notes, underscore the medical basis for the requested services and substantiate the need for additional conditions to be considered.
  4. MCO Referral Form: Managed Care Organizations (MCOs) use this form to authorize specific treatments, referring injured workers to specialists or for diagnostic tests not initially included in the claim.
  5. Medco-14 Form (Physician's Report of Work Ability): This form communicates the injured worker's functional abilities and work restrictions based on medical findings, facilitating discussions about return to work or modifications needed.
  6. Pharmacy Benefits Management (PBM) Form: Used to manage and authorize prescription medications for injured workers, ensuring appropriate pharmaceutical care under the claim.
  7. C-86 Form (Motion): A formal request form utilized to seek approval for specific actions or changes to a claim, such as treatment extensions or modifications of awarded conditions.
  8. FROI (First Report of Injury): An electronic or paper form that initiates the claims process, reporting an injury or occupational disease to the BWC for the first time.
  9. Vocational Rehabilitation Form: For cases involving return-to-work programs, this form outlines rehabilitation plans and goals to restore the injured worker's employment capability.
  10. Wage Verification Form: Documents the injured worker's earnings to accurately calculate compensation benefits, adjusting them according to salary and benefit entitlements.

Together, these documents create a comprehensive framework supporting the Ohio Bwc Writable C-9 form. They ensure that every facet of an injured worker's claim is accurately documented, from the initial incident report through to treatment authorization and return-to-work programs. Exploring these forms reveals the intricate ecosystem of workers' compensation in Ohio, designed to safeguard both the physical and financial wellbeing of workers during their recovery and return to employment.

Similar forms

The Ohio BWC Writable C-9 form shares similarities with the First Report of Injury (FROI) form used across various states. Both documents play a crucial role in the initiation of a workers' compensation claim. The FROI requires detailed information about the injured employee, the employer, and the circumstances surrounding the injury or occupational disease, similar to Section I of the C-9 form. These forms serve as the starting point for processing a worker’s compensation claim, ensuring the injured worker receives the necessary medical attention and compensation benefits in a timely manner.

Medical Treatment Authorization Forms that healthcare providers often fill out exhibit parallels to the Ohio BWC Writable C-9 form. These authorization forms typically include sections for patient information, diagnosis, treatment plans, and service codes — similar to Sections II and III of the C-9 form. Both form types are instrumental in obtaining pre-authorization for medical services to ensure they are covered under specific policies, whether it’s workers’ compensation insurance or another form of health insurance.

The Permanent Partial Disability (PPD) application in the realm of workers’ compensation is analogous to the C-9 form, particularly when recommending additional conditions for industrial injury or occupational disease as seen in Section III. Both documents require detailed medical documentation and diagnosis to support the claim. While the PPD application focuses on the assessment of long-term impairment, the C-9 form addresses the immediate need for medical services or the recognition of new conditions related to the workplace injury.

Return-to-Work forms used by many employers to manage how and when an injured worker can safely return to their duties share similarities with the C-9 form. These forms often require information on the medical condition, treatment received, and any work restrictions — aspects that are also seen in the C-9, particularly in Section II, where services are requested to facilitate the worker’s recovery. Both sets of documents aim to balance medical advice with employment needs, ensuring a safe and effective return to work.

Workers’ Compensation Settlement Agreement forms, which finalize the resolution of a claim, share procedural similarities with the C-9 form in terms of their role in the broader workers’ compensation claim process. While the Settlement Agreement marks the conclusion of a claim, specifying agreed compensation for the injured worker, the C-9 may be seen as part of the claim's developmental stages, ensuring that additional conditions are recognized and appropriately treated. Both forms require meticulous detail and accuracy to uphold the rights and interests of all parties involved.

The Request for Additional Information (RAI) forms, used by insurance companies or managed care organizations to solicit more details from healthcare providers, resemble the C-9 form’s Section II and III, where comprehensive medical information and reasoning for service requests are required. These RAI forms ensure that every decision about a claim or treatment is well-informed and justified, similar to the C-9’s role in providing detailed justifications for requested medical services or additional condition recommendations.

Physician’s Report forms, which doctors complete to update the status of a worker’s injury or illness, parallel the Ohio BWC Writable C-9 form in their function to communicate crucial medical information to relevant parties. Both types of documents contain sections for diagnosis, treatment, and prognosis, impacting decisions on the worker’s compensation benefits. Such forms are vital for monitoring the progress of the injured worker’s recovery and adjusting their treatment plan as needed.

Pre-Authorization Request forms used by various healthcare and insurance systems share a fundamental similarity with the C-9 form, especially regarding the request for approval of specific treatments or procedures (Section II). These forms are crucial in determining whether the proposed services qualify for coverage under the individual’s healthcare plan, a process mirrored in the workers’ compensation system through the C-9 form’s protocol for requesting service reimbursement or additional condition inclusion.

Change of Physician Request forms within the workers’ compensation system, allowing injured workers to change their treating healthcare provider, relate closely to Section IV of the C-9 form. This section identifies the provider who will render the requested services, a key component in the treatment and recovery process. Changing a physician or adding a new condition necessitates detailed documentation and justification, underscoring the interconnectedness of healthcare provider information and patient treatment in workers’ compensation cases.

Finally, the Application for Determination of Percentage of Permanent Partial Disability or Increase of Permanent Partial Disability (C-92 form in Ohio) resembles the C-9 form in the context of further medical evaluation requests. While the C-92 focuses on evaluating an existing impairment’s severity, the C-9 might introduce or modify conditions impacting benefits. Both require detailed medical documentation and impact the benefits the injured worker receives, albeit at different stages of the claim process.

Dos and Don'ts

When filling out the Ohio BWC writable C-9 form, which is a Request for Medical Service Reimbursement or Recommendation for Additional Conditions for Industrial Injury or Occupational Disease, it is crucial to follow specific guidelines to ensure the form is correctly filled out and to avoid delays in processing. Consider the following dos and don'ts:

Do:

  • Print or type the report clearly: To avoid any misunderstandings or processing delays, ensure all entered information is legible and clear.
  • Complete all applicable sections fully: Skipping sections can lead to delays or even denial of your request. Detailed completion helps in the faster processing of the form.
  • Attach necessary medical reports: Attaching all relevant medical documentation, including reports, therapy notes, and treatment outcomes, supports the requested service or additional conditions, making it easier to process.
  • Include correct CPT codes and facility site of service codes: These codes are crucial for the processing of the form. Make sure they are included where required and are accurate.

Don't:

  • Leave sections incomplete: Each section asks for valuable information necessary for the BWC to make an informed decision. Leaving them incomplete could result in processing delays.
  • Use the C-9 form for self-insuring employer claims when adding conditions: This form is not acceptable for adding conditions to claims of self-insuring employers. Make sure you're using the correct process for such claims.
  • Forget to sign and date the form: The physician/provider’s signature, individual BWC provider number, and the date are mandatory for the form's processing. Forgetting these can invalidate the entire request.
  • Omit supporting documentation for recommended additional conditions: If additional conditions are being recommended, it’s crucial to provide supporting medical documentation. Without this documentation, the recommendation might not be considered.

Misconceptions

There are several misconceptions about the Ohio Bureau of Workers' Compensation (BWC) writable C-9 form, which is essential for requesting medical service reimbursement or recommending additional conditions for industrial injury or occupational disease. Understanding these misconceptions can help ensure that the process of submitting this form is easier and more efficient.

  • Misconception 1: The C-9 form is only for initial treatment approval.
  • This is incorrect. While the C-9 form is used to request initial treatment approvals, it's also used to recommend additional treatment conditions, change in diagnosis, and for services provided under the 60-day presumptive authorization.

  • Misconception 2: Any provider can request additional conditions using the C-9 form.
  • Actually, the form cannot be used to request additional conditions for claims of self-insuring employers. This limitation is often overlooked, leading to confusion and delays in processing.

  • Misconception 3: The submission of the C-9 form guarantees immediate approval of the requested services.
  • The approval process involves multiple steps, including a review by the Managed Care Organization (MCO) or self-insuring employer. The C-9 form starts the request process but does not guarantee immediate approval.

  • Misconception 4: Submitting the C-9 form without CPT codes will not impact processing time.
  • Omitting CPT codes can significantly delay processing. These codes are essential for the BWC or MCO to understand the specific services being requested.

  • Misconception 5: The C-9 form can only be submitted by mail or fax.
  • While the instructions specify mailing or faxing, many providers and employers now utilize electronic submission methods when available, streamlining the process significantly.

  • Misconception 6: Provider signatures are optional on the C-9 form.
  • A provider's signature, along with their BWC provider number and the date, is mandatory for the form to be processed. Without these, the request cannot be reviewed or approved.

  • Misconception 7: A narrative diagnosis is not required for recommending additional conditions.
  • For any additional conditions to be considered, a detailed narrative diagnosis supported by medical documentation is required. This helps in establishing the need for the additional requested services.

  • Misconception 8: Travel reimbursement is automatically considered with the C-9 request.
  • Travel reimbursement for receiving treatment is subject to specific conditions, such as the availability of the service within 45 miles round trip from the injured worker's residence. This is not automatically considered with every C-9 form submission.

  • Misconception 9: The outcome of a C-9 submission is final and cannot be disputed.
  • The decisions made on the basis of a C-9 submission can be disputed. Providers or injured workers can file disputes to the MCO's decision, providing additional documentation to support their request.

Correcting these misconceptions can facilitate smoother interactions between healthcare providers, employers, injured workers, and the Ohio BWC/MCOs, ensuring that the injured workers receive the care and services they need in a timely manner.

Key takeaways

When dealing with the Ohio BWC Writable C-9 form, responsible parties need to be aware of some crucial aspects that ensure smooth and efficient handling of medical service reimbursement requests or recommendations for additional conditions related to industrial injury or occupational disease. Here are four key takeaways:

  • Proper Submission is Crucial: Identifying whether the injured worker is employed by a self-insuring employer or a state-fund employer determines the submission process of the C-9 form. If it's a self-insuring employer, the form is to be mailed or faxed directly to them. For a state-fund employer, the form goes to the Managed Care Organization (MCO) associated with the claim. This is crucial for the timely and proper processing of the form.
  • Accuracy and Completeness: Completeness of the form is essential to avoid delays. This includes filling out all applicable sections accurately, listing requested services with the correct CPT codes for medical services, and providing a narrative diagnosis when recommending additional conditions. Missing information can lead to processing delays, directly impacting the injured worker’s treatment and recovery path.
  • Supporting Documentation: The submission of supporting medical documentation is required whenever additional conditions are recommended or a change in diagnosis occurs. This may include referrals, therapy, medications, diagnostic testing, and detailed office notes. These documents help justify the necessity of requested services or the addition of new conditions to the claim, facilitating a smoother approval process.
  • MCO/Self-insuring Employer Decision Timeline: The form emphasizes time frames within which responses should be received. If not returned to the submitting physician/provider within three business days (or five days if additional information is requested), the BWC deems the authorization for service granted subject to their policy, excluding retroactive requests. This automatic approval mechanism underscores the importance of timely communication between providers and MCOs/self-insuring employers to ensure that the injured worker receives necessary care without undue delay.

Understanding these aspects can significantly aid in navigating the complexities associated with submitting the C-9 form in Ohio, ultimately leading to more efficient handling of workers’ compensation claims and ensuring that injured workers receive the appropriate medical attention in a timely manner.

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